About

Founded in 1994, the Global Association of Customer Engagement Professionals (GACEP, formerly ABPM) is a global community of professionals who curate highly customized, customer-centric conversations between small groups of key decision-makers from their company's high-potential accounts and the right people internally who have a deep understanding of that customer's business challenges and opportunities. GACEP members are dedicated to sharing Briefing and Customer Engagement Programs knowledge and best practices and highly value openness and collaboration, which are essential to the success and impact of their programs.

What We Do:

• Information Exchange: We facilitate the sharing of insights and best practices among members.
• Innovative Program Events and Resources: We offer cutting-edge programs and resources tailored to support the impact of briefing and customer engagement teams.
• Professional Development: We help our members grow and excel in their careers.
• Standards of Excellence: We define and uphold industry standards for excellence. 

Our Community: Our network includes nearly 600 members from over 150 Fortune 500 companies around the world.

Why Join Us? If your organization has a briefing or customer engagement program, or if you are considering starting one, we invite you to learn about the Global Assocation of Customer Engagement Professionals (GACEP, formerly ABPM) membership benefits and join our community. Don't take our word for it! View and read testimonials from current GACEP members here.

Get Involved: Join today and see how you can benefit from being part of our vibrant and supportive community!