World Class Awards

The Global Association of Customer Engagement Professional's "World Class Awards" and The Momentum Award are a highlight and reason to celebrate achievements each year. Details regarding the submission process, material requirements, and entry forms can be found in the downloadable documents on the right column of this page.

World Class Program Awards
World Class awards will be given in the following program categories: Analytics, Customer Experience, Management, and Operations. Those programs recognized as World Class in all four program categories will also be recognized as World Class Programs. The submission deadline is Thursday, October 16, 2025.

World Class Center Award
World Class Center awards recognize World Class achievement in the design of briefing and customer engagement centers. Projects deemed to be World Class will inform the design of future centers, going beyond current conventional methods and exploring new theories, ideas, and approaches to architecture, interior design, and branding. The submission deadline is Thursday, October 16, 2025.

Momentum Award
The “Momentum Award” is presented to a relatively young, recently merged, or reinvented program that is viewed as being on a “fast track” to achieving a World Class level of excellence. The submission deadline is Thursday, November 13, 2025.
 
For All Award Categories
Email info@gacep.com with questions.

Those recognized in 2026 will be presented with engraved awards at the ABPM Spring Conference Awards Ceremony and Gala Dinner, and will be recognized on the GACEP website and social media outlets.